Determine severity and complexity of a reported issue and if necessary, escalate to the appropriate specialist. Determine the troubleshooting workflow and organize support priorities. Determine severity and complexity of a reported issue and escalate to the appropriate specialist. Track all helpdesk tickets to ensure contractual support levels are being met, and notify ma

Coordinate technical activities related to the deployment of new systems and technologies; Provide statistical reports, recommendations, and product deployment plans to management; Develop test strategies for devices and systems; Perform stress and performance tests on a variety of information technology hardware, including circuit board, processors, wiring peripherals an

Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements Present complex, technical information to both technical and non technical audiences Understanding the vision for the team's product Help creating a product road map based on this vision Managing the product backlog and prioritizing them b

Support strategic planning, performance metric development and analysis, management reporting, annual budgeting, monthly forecasting and financial analyses for the company. Support the planning and monthly forecasting processes for business segments. Support preparation for investor communications including quarterly earnings calls. Support preparation of materials for co

Day to day monitoring of a production Telos Automated Messaging Handling System (AMHS). system processes and feeds manage message queues resolve routing problems, non delivery problems, and problems with message or attachments. Operate, administer, troubleshoot and resolve technical issues relating to outages or system operation. Coordinate with the Government to assist a

Participate in the full software development life cycle, including requirements gathering, design, development, testing, documentation, and deployment Develop and maintain software applications for organizational messaging systems, adhering to established coding standards and best practices Maintain and modify legacy code Collaborate with cross functional teams to design

Job Title IA Engineer Associate EG Job Description The most security conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos c

Learn and become familiar with the Xacta Software Suite, deployment methodologies and integration with customer security processes. Learn to provide technical and programmatic Information Assurance/Cybersecurity Services to internal and external customers in support of network and information security systems. Designs, develops and implements security requirements workflo

Provide IA support that include providing IA management, IA technical, Security Test and Evaluation (ST&E), and independent verification and validation (IV&V) support to networks/enclaves and programs of record (PORs)/platforms information technology (PITs), automated tool support, IA assessment and package development support, and incident response support. Provide assis

Gain strong understanding of company capabilities and create customer and/or market specific marketing strategies and narratives. Develop and execute an account strategy and associated pipeline. Treat account strategy as a living document and recommend modifications as necessary. Lead opportunity pipeline reviews and coordinate across business stakeholders (i.e., BD Opera

Gain strong understanding of company capabilities and create customer and/or market specific marketing strategies and narratives. Develop and execute an account strategy and associated pipeline. Treat account strategy as a living document and recommend modifications as necessary. Lead opportunity pipeline reviews and coordinate across business stakeholders (i.e., BD Opera

Become an expert in Federal Regulations and guidelines such as NIST 800 37, 53, 60, 130, and CNSSi 1253 & 1254. Become an expert in the implementation and deployment of Xacta 360 and Xacta IO. Become familiar with existing processes and operations to continuously maintain support for the Xacta solution. Become familiar with new capabilities and advocate for their usage an

Responsible for assisting government contract personnel in clearly identifying and maintaining ongoing HW and SW renewal data. Attend multiple weekly calls with government and Telos personnel. Researching existing license/support agreements to ensure accuracy for reporting purposes. Will be responsible for maintaining Telos internal renewal tool to share with government e

Hardware Installation of computer hardware, telecommunications components, and hardware and cabling Modification and repairs to systems Provide technical assistance Inspects equipment and prepares equipment for delivery. Performs minor system hardware diagnostics and advises on system support software problems. Performs minor maintenance tasks, such as replacing a bad com

Hardware Installation of computer hardware, telecommunications components, and hardware and cabling Modification and repairs to systems Provide technical assistance Inspects equipment and prepares equipment for delivery. Performs minor system hardware diagnostics and advises on system support software problems. Performs minor maintenance tasks, such as replacing a bad com